FAQs

We prioritize the health and well-being of your pets by using quality, ingredients in recipes. formulations are carefully crafted to provide balanced nutrition tailored to the specific needs of cats and dogs.

Our products are available for purchase on as through select pet specialty stores and online retailers. if local retailer don’t have, you can ask them to order.

We strive to make our products available internationally. Please visit our website or contact our customer support team to inquire about product availability in your country.

Yes, we offer a range of formulas that cater to different life stages and sizes of cats and dogs, ensuring that your pets receive the appropriate nutrients at every stage of their lives.

Gradually transitioning your pet’s food over 7-10 days can help prevent digestive issues. Start by mixing a small amount of our food with their current food, gradually increasing the ratio of our food.

Some pets might take time to adjust to new flavors and textures. Be patient and continue the transition process gradually. If issues persist, our customer support team can provide guidance.

We occasionally offer sample packs as part of promotions or trials. Keep an eye on our website or subscribe to our newsletter for updates on sampling opportunities.

To maintain the freshness and quality of our products, it’s recommended to store them in a cool, dry place, away from direct sunlight. Once opened, reseal the packaging to prevent moisture and air from affecting the food.

Our products typically have a shelf life of 10 months from the date of manufacturing. The “best by” date can be found on the packaging.

It must be fed dry, divided into two or three meals. Pets must always have clean, fresh water available.

Feeding guidelines vary based on factors such as your pet’s age, weight, activity level, and specific formula. Detailed feeding instructions are provided on the packaging of each product.

While it’s generally recommended to stick to one formula, especially if your pet has specific dietary needs, gradual transitions between flavors or formulas can be made to prevent digestive upset.

Yes, you can switch between different formulas of our brand, but it’s advisable to make the transition gradually to help your pet adjust to the new food.

We use high-quality protein sources, whole grains, vegetables, and essential vitamins and minerals in our recipes. Our ingredients are selected to provide optimal nutrition and promote overall health in pets.

We source our ingredients from trusted suppliers, and we strive to use local, sustainable sources whenever possible. Our commitment to quality ingredients ensures the health and well-being of your pets.

Absolutely. We offer high-protein formulas suitable for active or working dogs that require extra energy and nutrients to support their demanding lifestyles.

The nutritional information, including ingredient lists and guaranteed analysis, can be found on the product packaging and our official website.

formulations are developed with the input of veterinary nutritionists to ensure they meet the nutritional needs of cats and dogs. However, if you have specific veterinary concerns, we recommend consulting your veterinarian.

Our products are available in various pack sizes to suit different pet sizes and consumption rates. We offer options ranging from small trial sizes to larger bags for multi-pet households.

We offer a diverse range of flavors and varieties to cater to your pets’ preferences and dietary needs. Check our product catalog for the full list of options.

Our formulations are often developed with the guidance of veterinary nutritionists to ensure they meet industry standards for complete and balanced nutrition.

We are committed to supporting animal welfare causes. We often partner with animal shelters and rescue organizations to contribute to the well-being of pets in need.

We often publish articles and resources on our website and social media platforms that cover a wide range of topics related to pet health, nutrition, and general well-being.

To stay informed about new products, promotions, and other updates, you can subscribe to our newsletter and follow our official social media accounts.