Last updated: 27 August 2025
1. Who we are
Our website address is: https://royalpremia.com.
We are: Royal Premia Pet Food Brand
For privacy-related questions, you can contact us at:
Email: info@royalpremia.com
2. What personal data we collect and why we collect it
Accounts
- Name
- Email address
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
When you contact us via forms (WPForms Lite), we collect:
- Name
- Email address
- Message content
Basis: Consent (you choose to contact us).
Newsletter
If you subscribe to our newsletter, we collect:
- Email address (and possibly name)
This data is managed through Us.
Basis: Consent Analytics (you opt in to marketing).
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Analytics: Jetpack, Google Analytics, Google Search Console, Bing Webmaster Tools and Cloudflare .
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Security & Access Logs
We use Cloudflare, Cloudflare Turnstile CAPTCHA and Limit Login Attempts plugin for firewall protection, anti-DDoS, and brute-force prevention. These may log IP addresses temporarily.
Basis: Legitimate interest (ensuring website security).
3. Analytics
We use Jetpack, Google Analytics, Google Search Console, Bing Webmaster Tools and Cloudflare for website performance and traffic statistics.
- Data collected: IP address (anonymized where possible), pages visited, device/browser info
- Provider: Jetpack, Google Analytics, Google Search Console, Bing Webmaster Tools and Cloudflare
4. Who we share your data with
We may share your data with trusted third parties to provide our services, including:
- Hosting provider
- CDN/Security: Cloudflare (USA/EU servers)
- Analytics: Jetpack, Google Analytics, Google Search Console, Bing Webmaster Tools and Cloudflare
- Spam protection: Akismet / Jetpack and Cloudflare Turnstile CAPTCHA
We do not sell or rent your personal data.
5. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
- Comments: indefinitely (unless requested to be deleted)
- Contact form entries (unless requested to be deleted)
- Newsletter: until you unsubscribe
6. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To exercise your rights, contact us at info@royalpremia.com. We respond within 30 days.
6. Where we send your data
Visitor comments may be checked through an automated spam detection service.
Some providers (Cloudflare, Jetpack, Google Analytics, Google Search Console, Bing Webmaster Tools) may process data outside the EU. In such cases, data transfers are protected by Standard Contractual Clauses (SCCs) or other safeguards.
7. How we protect your data
We use:
- SSL encryption
- Cloudflare CDN and firewall
- CAPTCHA
- Limit Login Attempts plugin
- Regular backups
- Access limited to authorized staff
8. What data breach procedures we have in place
In case of a personal data breach, we will notify affected users and relevant supervisory authorities within 72 hours, where legally required.
9. What automated decision making and/or profiling we do with user data
We do not use automated decision-making or profiling that produces legal or significant effects on you.
10. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect data from children.
11. Opt-Out and Data Removal
Please contact us at Email: info@royalpremia.com